Raw Vietnamese Hair

Official Announcement: Unlock Extended Benefits with the Thanh An Hair Warranty Card

Posted on by Thanh An Hair Extensions
Official Announcement: Unlock Extended Benefits with the Thanh An Hair Warranty Card
27
Feb

At Thanh An Hair, we know that buying premium human hair is an investment in confidence, quality, and style. While our standard return policy already provides security, we’re excited to bring you a higher level of protection and peace of mind with something truly special…

Introducing the official launch of the Thanh An Hair Warranty Card, offering extended protection, exclusive benefits, and stress-free shopping for every customer.

What is the Warranty Card?

A warranty card is an official document provided by a seller or manufacturer to certify that a product is protected under specific terms and conditions for a defined period of time. It serves as formal proof that the buyer is entitled to repair, replacement, or other support if the product fails to meet the stated quality standards.

Typically, a warranty card includes:

  • The warranty duration

  • The scope of coverage

  • Conditions for claims

  • Limitations or exclusions

  • Contact information for after-sales support

Purpose of a Warranty Card

  1. Consumer protection
    Its primary purpose is to protect the buyer’s rights. It ensures that customers are not left without support if a product has manufacturing defects or quality issues within the covered period.
  2. Risk reduction
    A warranty reduces uncertainty in purchasing decisions. Knowing that a product is backed by clear policies makes customers feel more secure when investing in goods, especially higher-value items.
  3. Brand credibility and trust
    Offering a warranty demonstrates that a company stands behind its products. It signals confidence in quality and accountability in service. As a result, a warranty card strengthens brand credibility and builds long-term customer trust.
  4. Professionalism and transparency
    A clearly defined warranty policy reflects structured operations and transparent business practices. It shows that the company has established standards for handling post-purchase concerns.
  5. Long-term relationship building
    A warranty is not just a short-term promise, it encourages ongoing engagement between customers and businesses. It supports after-sales communication and fosters sustainable partnerships rather than one-time transactions.

In essence, a warranty card is more than a piece of paper, it is a commitment to quality, responsibility, and customer assurance.

Why did Thanh An launch the Hair Warranty Card?

At Thanh An Hair, we understand that sourcing premium raw hair online, especially in bulk, can sometimes feel uncertain.

The launch of our Warranty Card reflects our commitment to:

  • Strengthening customer protection

  • Reducing risk in wholesale and bulk purchases

  • Demonstrating absolute confidence in our product quality

  • Elevating the overall customer experience

By extending our warranty period to 3 months, we send a clear message: we stand firmly behind the quality of every bundle we supply.

Customer benefits of owning the Warranty Card

Discover why adding the Thanh An Hair Warranty Card to your cart today is a smart decision for greater protection and immediate value.

Extended 90-day return period
While our standard policy allows returns within 7 days, the Thanh An Hair Warranty Card extends your return window to a full 3 months (90 days). This extended timeframe gives you sufficient opportunity to carefully examine, assess, and verify the quality of your products without feeling rushed by a limited deadline.

Instant “$1 Extra” discount
We want this card to provide immediate financial value. Upon purchasing the warranty card, you will receive an additional $1 discount on every product (bundle/item) within that order.

Priority access to promotions and special offers

Warranty card holders receive priority updates on upcoming promotions, exclusive discounts, and limited-time offers.

Instead of waiting for public announcements, you gain early access to valuable opportunities that can help optimize your purchasing strategy and increase competitiveness in your market.

Priority order processing and shipping support

Customers with the warranty card are given priority assistance in order handling and shipping coordination. This ensures smoother communication, faster response times, and better support in case of adjustments or urgent requests.

How to activate and verify your Warranty Card

Activating your Thanh An Hair Warranty Card is simple and handled directly through our sales support team.

  • When confirming your order, inform our team that you would like to add the Thanh An Hair Warranty Card.
  • The $25 warranty fee will be added to your invoice.
  • After payment confirmation, we will send you the official digital (soft copy) Warranty Card via our verified email.
  • Your warranty becomes valid immediately after registration and confirmation from our team.

To verify your card, simply contact us through our official channels and provide your order details. Our system will confirm the authenticity and activation status of your warranty.

This process ensures transparency, authenticity, and secure protection for every eligible order.

How to identify an official Warranty Card

To protect customers from unauthorized sellers or counterfeit claims, please note:

An official Thanh An Hair Warranty Card must include:

  • Confirmation through our official system

  • A digital warranty file sent directly from our official email

  • Verification via our authorized communication channels

Products purchased without official confirmation or without receiving the authorized digital warranty file will not qualify for warranty benefits.

Always verify your warranty through our official contact channels to ensure authenticity.

Warranty terms & exchange conditions

To ensure a smooth and transparent return process within the 3-month coverage period, all products must be properly maintained. Thanh An Hair will only accept returns under the following conditions:

1. No chemical alterations

To remain eligible for warranty coverage, the hair must not be bleached, dyed, toned, or chemically processed in any manner. As Thanh An Hair provides 100% authentic raw hair, any chemical treatment permanently alters the natural structure of the hair, making it impossible for us to verify its original condition and quality.

2. Original product integrity

All items must be returned in their original shape, length, and construction:

  • No cutting: The length of the hair must remain unaltered.

  • No weft cutting: The tracks/wefts of the bundle must not be cut or separated.

  • No physical damage: Products that have been randomly trimmed, torn, excessively brushed, shredded, or otherwise structurally altered will not qualify for warranty coverage.

Maintaining the product’s original integrity is essential for validation and approval of any exchange request.

3. Mandatory unboxing video

Transparency is a core part of our warranty process. To activate your warranty benefits, you are required to provide a clear, continuous video recording of the unboxing process immediately upon receiving the package. This video serves as the most reliable proof of the product’s condition at the time of delivery and is mandatory for any warranty claim.

Our brand commitment

The Thanh An Hair Warranty Card is more than an additional service, it is a clear statement of our confidence in the quality of our Vietnamese human hair and our long-term commitment to customer satisfaction.

Through this program, we reaffirm our commitment to:

  • Supplying 100% high-quality Vietnamese human hair with consistent standards

  • Maintaining transparent, fair, and clearly defined warranty policies

  • Supporting wholesalers, salons, and resellers with secure and dependable sourcing

  • Ensuring that every purchase is protected, respected, and valued

With Thanh An Hair, you are not simply purchasing hair. You are investing in reliability, professional service, and a partnership built for sustainable, long-term growth.

Contact support

Our dedicated support team is here to help you with claims, renewals, or any questions you may have about the warranty:

Thanh An Hair Extensions